Fraser Paine, Head of AI at HSO, talks with Nathan Bregmen (HSO’s Marketing Manager) about real-world AI adoption. Learn why most AI pilots fail and how to flip the odds; discover when simple code beats AI and where generative AI “just works”; and hear case studies on call‑centre automation and Techion’s precision agriculture transformation.What you’ll learn: How to calculate AI ROI and balance cost savings vs revenue growthThe top mistakes companies make (using a bazooka to kill a fly) and how to choose the best AI for businessPractical tips on AI data platforms, change management, and executive buy‑in.Keywords: AI ROI, AI adoption roadmap, best AI for customer service, call centre AI, generative AI case study, AI cost savings vs revenue growth, AI business strategy,

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