Telehealth, Trust, and AI: Ali Hartley on How Legal Scales Healthcare

17/09/2025 49 min Temporada 1 Episodio 11
Telehealth, Trust, and AI: Ali Hartley on How Legal Scales Healthcare

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Episode Synopsis

Today’s guest is Ali Hartley, Chief Legal Officer at SimplePractice. Ali has spent her career navigating healthcare’s toughest challenges at Sutter Health, Favor, and Carbon Health before stepping in to help scale SimplePractice. Along the way, she’s shown how legal can be more than compliance–it can be a growth engine.You’ll hear:– How telehealth regulations during the pandemic opened unexpected opportunities– Why trust is the foundation of every legal and business partnership she builds– How Ali rolled out AI in her team (with creativity and fun) to save hours of work– Lessons from serving as both CLO and Chief People Officer– Why empowering teams to embrace imperfection makes them strongerAli’s perspective is a guide for GCs and operators who want to unlock growth, especially in high-stakes, highly regulated industries.Follow Ali:@Ali Hartley on LinkedInBooks & Authors mentioned:– Mel Robbins (“Let Them, Let Me” framework)– Michelle Obama (leadership wisdom on confidence and perspective)Show notes:– Pandemic-driven telehealth policy changes (cross-state licensing, billing)– Nevada, Illinois, and New York AI-related laws in therapy/companionship– SimplePractice private equity spinoutFollow us on all social platforms to get each new episode when it drops. ⁠@Cecilia Ziniti⁠ on LinkedIn ⁠@CeciliaZin⁠ on Twitter/X ⁠@GC AI⁠ on LinkedIn ⁠gc.ai⁠ website

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