Watch on YouTube.CX Today's Kieran Devlin is joined by MaxContact's CEO Ben Booth and VP of Engineering Matt Yates to discuss AI's impact on the contact centre.In this session, they discuss:The topics range from how AI might impact both the customer and agent experienceHow it will affect companies' security and compliances policiesWhat the future holds for AI in the contact centreIf you're looking for more information on this topic visit https://www.maxcontact.comThanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter and LinkedIn pages.

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