Watch on YouTube.CX Today's Charlie Mitchell hosts Manan Sagar, Global Head of Insurance at Genesys.We discuss Genesys's sector-specific approach to CCaaS and deep dive on insurance, considering: How Genesys innovates across sectorsThe challenges insurers face in improving service experiencesHow Genesys supports its customers in overcoming these challengesThe roles of prominent service providers, like VerizonIf you'd like to find out more about Genesys's CCaaS solutions, visit: https://www.verizon.com/business/products/contact-center-cx-solutions/Thanks for watching. If you'd like more like this, don't forget to SUBSCRIBE to our channel. You can also join in the conversation on our Twitter and LinkedIn pages.

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