In this episode, Joe Lopardi, Director of Retail at Trina Turk, shares his insights on the evolving retail landscape, highlighting the critical role of store associates in fostering customer relationships and internal team collaboration. Learn about incentivization to pooled commissions, hosting events, engaging with local communities and more strategies for driving sales in the lifestyle retail segment.Joe believes that by aligning with brand values and creating unique customer experiences, brands could establish brand loyalty that resonates with their clientele.Check out more insightful conversations with industry experts at: Customer Centric Retailing Podcast Page LinkedIn

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