Let's delve into the world of property management with Ben Basch, Business Development Manager at GSS (Ground Support Services).Discover how GSS is revolutionizing the multifamily and commercial buildings sector, providing strategic outsourcing solutions for staffing needs. In this era of a tight labor market, Ben emphasizes the vital role GSS plays in supporting building owners and managers.Curious about what sets GSS apart? Ben takes pride in his exceptional team which undoubtedly rises above the rest. This conversation also ventures into the realm of heightened resident expectations, a reality of our evolving communities.Ben shares valuable insights on effectively meeting these expectations, ensuring residents are more than satisfied with their living experience.Ben also highlights the importance of micro-level interactions. He passionately elaborates on strategies for enhancing the relationship between employees and residents, a critical aspect that can significantly elevate a community's overall operations.All this and more on the next episode with Ben Basch! #CarChatLive #InsuranceIsntBoringEpisode Highlights:✅ Ben Basch explains how GSS helps multi-family and commercial buildings. (:45)✅ We discuss the tight labor marketing and how building owners and managers can look to GSS to help outsource their staffing needs. (1:23)✅ David Velasco asks Ben what makes his team stand out from the rest. (2:58)✅ David asks Ben how best to cope with the rising expectations of the residents in the communities. (4:46)✅ Steve Roderick asks Ben about the future of labor shortages and to predict how much of a demand there will be. (5:38)✅ David asks Ben what can be done at a micro level to help improve the interaction between employees and the residents. (6:36) Key Quotes:💡 "It really is going to come down to finding staff with the right work ethic and that they're going to be engaged and feel supported. I mean, I keep going back to it, but that's, that's really what it comes down to. They need to be supported by their employer." - Ben Basch💡 "We work very well with our clients. We have great rapport. We're straight shooters, so if there's a need for additional staff or there's a problem, we do want to have a conversation and be very upfront about it. You know we wanna make sure that, that our, our staff is in a position to be successful." - Ben BaschThanks for listening! Follow us on LinkedIn and watch us LIVE every Monday at 9am EST! http://www.linkedin.com/company/community-association-car-chat

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