Amp up your Client’s EAP ft. John Troutman

22/09/2022 25 min Episodio 5
Amp up your Client’s EAP ft. John Troutman

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Episode Synopsis

The pandemic has seen a global spike for solutions to address mental health issues. Whether the issues stem from personal or work-related causes, solutions need to be accessible for people and organizations that need them most. In this episode, Mike welcomes John Troutman, the National Marketing Director for Mazzitti and Sullivan EAP Services. They provide employee assistance programs by conducting onsite training from the c-suite level down to the employees. With a focus on mental health solutions, they integrate innovative approaches in their programs, such as utilizing AI to address cognitive behavioral problems. Stressors include not just health and employment, but they come from the consequences of the pandemic such as inflation and economic gaps and insecurity. They ensure that their programs particularly address the specific needs of their clients. ResourcesConnect with John Troutman: https://www.linkedin.com/in/johntroutmaneapsolutions/ Visit the Official MS EAP website: https://www.mseap.com/ about the mental health issues spike here: https://insurancenewsnet.com/innarticle/ebri-finds-higher-spending-on-mental-health-disorders-from-2013-to-2020 In This Episode0:00 Introduction1:00 Introducing John Troutman2:30 Statistics of mental health needs4:00 What can EAP do to resolve mental health services gaps?5:02 High increase of mental health solutions7:02 Key points for solutions8:40 Addressing c-suite work-site violence9:30 Measurement tools to benchmark progress11:06 Addressing personal problems13:47 The future is AI16:56 Campus Program21:27 The best approach in carrying out their services 23:19 What happened with telemedicine?