Ep. 010 Interview series: Zachary Italian on Successfully Transforming the Customer Experience

Business Breaks - Your Project Management Edge
29/01/2023 41 min Temporada 1 Episodio 10
Ep. 010 Interview series: Zachary Italian on Successfully Transforming the Customer Experience

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Episode Synopsis

Dante interviews Zachary Italian, entrepreneur and founder of Village Helpdesk, delivering excellent customer experience through outsource "Support-as-a-Service". He talks about his personal entrepreneurship journey and transforming customer experiences through leveraging technology to enhance service performance levels whilst simultaneously not losing that important human connection with the customer.

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