In this episode of Alliance Insights, Dr. Claire Musselman dives into the human side of workers’ compensation. From the history of the system to modern challenges, she explains why empathy, communication, and dignity matter in every claim—and how they lead to better outcomes for employees and organizations alike. Focusing exclusively on risk management and insurance professional
development, the Risk & Insurance Education Alliance provides a
practical advantage at every career stage, positioning our participants
and their clients for confidence and success.

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