Family law gave this lawyer some ideas about what clients really want

27/02/2023 33 min Temporada 1 Episodio 191
Family law gave this lawyer some ideas about what clients really want

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Episode Synopsis

Jessica Bednarz has spent much of her career representing people, researching access-to-justice issues and using that knowledge to try to find better ways to deliver legal services. That includes using what’s known as “design thinking” for developing client service programs.

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